Where to start

To check if your home or business is within the project’s fiber footprint please refer to the coverage map below. If you are in our coverage area, please give us a call at (877) 722 – 3833 or Click Here to start the process today!

If you’re not in our coverage area, don’t despair! Please submit an inquiry here to let us know you’re interested in getting service. This will help our research and development team identify areas for potential expansion.

Process

1. Project Awarded

Race is awarded the project after months of planning and close communication with decision makers. Race will then meet with all parties involved including engineers and construction crews.

2. Engineering

Race surveys and tests the existing infrastructure in order to create CAD (computer-aided design) designs to display the layout of construction and the new fiber community.

3. Permitting

Race applies for permits allowing the procurement of space on utility poles. Permitting must be approved before moving into the construction phase.

4. Construction

Steel cables are attached to utility poles in order to lash fiber optic cable to them. The fiber optic cables are ran from a centralized node that provides the laser light signal that will be converted into an Internet signal.

5. Test Splice’n Drop

A smaller “fiber drop cable” is run to the home either aerially or underground (depending on site survey) and then equipment is installed before testing the signal.

6. Final Installation

An ONT (Optical Network Terminal) that converts the laser light from the fiber to electrical signals is installed and connected to a router inside the home. Internet connection from the router can come from either a hardwire or WiFi.

SUPPORT

FAQs

Our customers are our #1 priority. That’s why we are here to answer questions, troubleshoot issues, help with plan changes and anything else you need when it comes to your Race Communications services.

Please check back for updates on this project


877.722.3833
San Francisco, CA